Saying Farewell to our 15-Year Legacy, Miovision Scout. What’s Next for Our Customers?

By: Kurtis McBride, CEO | Oct 02, 2023
Saying Farewell To Our 15-year Legacy -Miovision

I have some bittersweet news to share: we have stopped selling the original Miovision Scout®, which first went on sale back in 2008. Buyers looking for an amazing portable traffic data collection solution can still buy the thoroughly updated Scout Plus

Why is the retirement of Scout bittersweet?

Scout isn’t just a product – it was the culmination of the ideas and vision we had when we started Miovision in 2005. Our small team, including my co-founder Tony Brijpaul, recognized there was an opportunity to offer a better way to collect traffic data that was affordable, more accurate and easy to deploy. Scout was the first embodiment of that vision and it’s a big part of the reason our company has grown and become as successful as it is. 

Since we launched the original Scout, we’ve sold over 14,000 units to customers in 63 countries around the world. We’ve processed over 23 million hours of traffic video, capturing traffic data on over 30 billion vehicles and 1.5 billion pedestrians. Customers came to love Scout not only because it delivered what we promised, but also because it was reliable and rugged. 

The retirement of Scout represents the end of the first chapter in Miovision’s history – a sign that we’re no longer a small, scrappy start-up and I’m no longer a young entrepreneur!

Saying Farewell To Our 15-year Legacy - Miovision

But, there is a good reason to retire Scout – our vision and ambitions have outgrown what Scout can do. Customers told us they loved their Scouts, but wished for new features, like improved battery life, high resolution video with a wider field of view, and the ability to conduct some studies right on the device – improvements that help data collectors to optimize their own workflow and operational efficiency. The existing Scout platform couldn’t accommodate those kinds of changes, so we took what customers loved about Scout, added those features – and more – and launched the new Scout Plus, a platform that takes us well into the future. 

While we’ve stopped selling the original Scout, thousands of these rugged units are still in service and we’ll continue to support them. Miovision will continue to provide critical firmware updates for Miovision Scout and Scout Connect – such as bug fixes and security patches – until December 31, 2025. Scout specific spare parts and accessories will also be available until December 31, 2025 or while supplies last. Cellular communications for Scout Connect will continue to operate until December 1, 2028. 

In practical terms, your existing Scout units will continue to operate and be capable of uploading video for years to come. When it comes time to replace existing units, the new Scout Plus offers a familiar form factor, with updated capabilities. For further details, please refer to this FAQ

If you have any questions regarding these changes or to find out how to add Scout Explore or Scout Plus to your device fleet, contact us or call us Toll-free at 1-855-360-7752.

The success of Miovision Scout played an important role in the growth and success of Miovision. To all our Scout customers – thank you. 

 

 

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